There can be many benefits derived from implementing our solutions within your organization. The following is a few examples of some of the known benefits that our customers have documented after implementing our solutions. It is meant to provide a guide for classifying benefits as an example to help you determine the benefits that your organization may derive from implementing our reservation solution.
Hard benefits result in a tangible cash benefit. Most strong ROI models for an enterprise typically derive the majority of their benefits from hard dollar savings.
Soft benefits are not easy to quantify in hard dollar terms. Although they don’t provide a cash benefit, soft benefits are important because they quantify other factors that may be important.
Reduced Head Count
Improvements in process efficiencies result in a minimum 45% gain over paper based or, non-integrated technology environment.
Integrated real-time booking, payment and communications ensures fewer errors by automating the entire process whereby reducing time spent and errors by staff for routine functions.
Improved inventory QA and client management coupled with integrated real-time booking, accounting and guest services ensures greater profitability.
Employees no longer waste time searching and verifying daily available inventory, and current pricing. Instead they spend 35% less time accessing product data by using the new reservation solution.
Improved Customer Satisfaction
As measured by an external customer satisfaction survey, the ratings of inventory and service can improve from “okay” to “great” significantly increasing referral business.
Robust reporting of KPI helps ensure that the business intelligence is timely and actionable.